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61. Knowledge Management Tools and Techniques: Practitioners and Experts Evaluate KM Solutions by Madanmohan Rao | |
Paperback: 456
Pages
(2004-10-07)
list price: US$84.95 -- used & new: US$40.09 (price subject to change: see help) Asin: 0750678186 Average Customer Review: Canada | United Kingdom | Germany | France | Japan | |
Editorial Review Product Description Customer Reviews (1)
Makes KW useful |
62. Master Data Management by Franck Régnier-Pécastaing, Michel Gabassi, Jacques Finet | |
Hardcover: 300
Pages
(2011-01-29)
list price: US$59.95 -- used & new: US$47.96 (price subject to change: see help) Asin: 3642113990 Canada | United Kingdom | Germany | France | Japan | |
Editorial Review Product Description The volume of data in companies keeps on growing, and most often each business unit, such as marketing, sales, HR, accounting, production, etc., manages its own data. Then the question of how to optimize the interaction and synchronization of this data and how to guarantee its quality – in terms of consistency, regular updates, absence of duplicates, etc. – becomes essential. What is necessary is a vision and a process for how to avoid the problem of isolated data islands and how to integrate the data into a company-wide information pool? The aim of this book is to outline methods and solutions for better data management, and, more particularly, the management of master data, i.e., data structuring numerous processes and used in several applications. To this end, the authors explain the notion of "Master Data Management" (MDM), based on the essential "point of truth" concept. Their presentation is organized into three parts: Part I outlines the basic concepts, requirements and issues relating to data management. Part II details best practices, the architectures and solutions for improving data management, focusing in particular on the MDM concept. Finally, Part III details control methods and organizations based on the key concept of data governance. This book targets IS responsibles who want to better manage their company's data as well as business managers or enterprise architects who want to analyze interdepartmental processes and applications. They will find much useful information on how to transform a strategic data-related vision into reality, whether it is a business-driven vision, e.g., focusing on customer-related processes, or an IT-driven vision, e.g., aiming at service-oriented architectures. |
63. Working Knowledge by Thomas H. Davenport, Laurence Prusak | |
Paperback: 240
Pages
(2000-05)
list price: US$19.95 -- used & new: US$3.75 (price subject to change: see help) Asin: 1578513014 Average Customer Review: Canada | United Kingdom | Germany | France | Japan | |
Editorial Review Product Description This influential book establishes the enduring vocabulary and concepts in the burgeoning field of knowledge management.It serves as the hands-on resource of choice for companies that recognize knowledge as the only sustainable source of competitive advantage going forward. Drawing from their work with more than 30 knowledge-rich firms, Davenport and Prusak—experienced consultants with a track record of success—examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value.They categorize knowledge work into four sequential activities—accessing, generating, embedding, and transferring—and look at the key skills, techniques, and processes of each.While they present a practical approach to cataloging and storing knowledge so that employees can easily leverage it throughout the firm, the authors caution readers on the limits of communications and information technology in managing intellectual capital. Working Knowledge examines how knowledge can be nurtured in organizations. Building trust throughout a company is the key to creating a knowledge-oriented corporate culture, a positive environment in which employees are encouraged to make decisions that are efficient, productive, and innovative. The book includes numerous examples of successful knowledge projects at companies such as British Petroleum, 3M, Mobil Oil, and Hewlett-Packard. Concise and clearly written, Working Knowledge is an excellent resource for managers who want to better harness the experience and wisdom within their organizations. Customer Reviews (32)
old library book, good price
References BP as a case of Success Story...Right
Creating a good foundation
Learning knowledge that works
Excellent book and user guide |
64. Enabling Knowledge Creation: How to Unlock the Mystery of Tacit Knowledge and Release the Power of Innovation by Georg von Krogh, Kazuo Ichijo, Ikujiro Nonaka | |
Hardcover: 304
Pages
(2000-06-01)
list price: US$45.00 -- used & new: US$19.95 (price subject to change: see help) Asin: 0195126165 Average Customer Review: Canada | United Kingdom | Germany | France | Japan | |
Editorial Review Product Description Customer Reviews (9)
Documented and thoughtful
Knowledge Enabling not KM !! However, this book is likely to disturb people who have read and formed ideas about KM by reading works of the American thought leaders. In the start of the book the authors try and make the difference explicit. In a passage titled "what's wrong with knowledge management?" they spell it out : Pitfall I: KM relies on easily detectable, quantifiable information. While the premises of Knowledge Enabling and Creation are: Premise I: Knowledge is justified true belief, individual and social, tacit and explicit. The authors reiterate that organizational Knowledge Creation involves five main steps : 1. Sharing tacit knowledge To facilitate this the following 5 enablers need to be in place : 1. instill a knowledge vision The book is rich in case studies which show how different companies that follow these concepts are growing in leaps and bounds and innovating over others who remain stuck in the KM paradigm. The authors note that in the Knowledge journey companies can be mapped in 3 phases, which might or might not be sequential. 1. The Risk Minimisers , whose focus is capturing and locating knowledge. The tools they use are data warehousing, datamining, Yellow pages, IC-Navigator, Balanced Scorecard, Knowledge Audits, IC-Index, Business Information Systems, Rule-based systems [these firms still view knowledge as a resource that needs to be collected and managed] 2. The Efficiency Seekers, who focus on transferring and sharing knowledge. The tools they use are internets, intranets, Lotus Notes/Groupware, Networked organization, knowledge workshops, knowledge workbench, Best Practice Transfer, Benchmarking, Knowledge-gap analysis, Knowledge sharing culture, Technology transfer units, Knowledge transfer units, Systems Thinking 3. The Innovators who enable Knowledge creation are typically those who embrace a knowledge vision, managing conversations, creating the right context, mobilize knowledge activists, globalize local knowledge, professional innovation networks, new organizational forms, New HRM-systems, new corporate values, project management systems, corporate universities, communities and storyboards.
Highly Recommended!
Sustainable advantage through knowledge enabling This book is a clear showcase of theseelements. It provides a profound yet pragmatic guidance on the road tobecoming a learning organisation.Where capturing & locating, andtransferring & sharing knowledge are essential in achieving competitiveadvantage through knowledge, the real source of sustainable advantage is,as the authors claim, the continuous creation of new knowledge, as a resultof developing a strategic vision and an enabling organisation and cultureto realise that (evolving) vision. Being involved in implementing anumber of the concepts in our organisation, I am convinced this bookprovides many ideas and tools that will help today's corporate world inreshaping our business for the knowledge economy. Highly recommended!
Focus on knowledge creation, but what about integration? On the positive side, you will find that: 1) Lots of issuesthat were barely touched uponin Nonaka's preceding book are described infurther detail. 2) The book is very well written and the tone is accsibleto both academic and non-academic readers. 3) the concept of BA iselucidated in further detail Readers who do not follow academic researchjournals might find that an interesting extension. 4) A link betweenstrategy and KM is well illustrated. For businesses, KM is of little valueif there are no results. The authors describe how to look for those results(or in lay terms, ROI). Academic readers will also find Nonaka's recentpaper in a recent issue of Organization Science (2000) to be of muchinterest. Academic readers must also realize that the approach here seemsto be "post modern," and indeed quite qualitative in the Europeanresearch tradition. To sum my opinion, this book is a worthy addition tothe bookshelves; but, it is not to be read without reading Nonaka'spreceding book "The Knowledge Creating Company." A word ofwarning is in order: Academic readers will enjoy this title however,managerial readers might find it a little heavy and abstract. Indeed, thisbook stands out of the crowd with three authors who are well respected inthe American research circles---consequently, its high overall qualitycomes as no surprise. Recommended. ... Read more |
65. Business Process Management Common Body Of Knowledge by Yvonne Lederer Antonucci Ph.D, Ph.D., C.P.A., Martin Bariff, MBA, CPIM, Tony Benedict, MBA, CSP, CCP, CDMP, Brett Champlin, Ph.D, Bruce D. Downing, MBA, Jason Franzen, MBA, CFA, Daniel J. Madison, PMP, Sandra Lusk, MBA, Andrew Spanyi, Mark Treat, Ph.D, J. Leon Zhao, Ph.D., C.P.A., Robyn L. Raschke | |
Paperback: 234
Pages
(2009-03-08)
list price: US$49.95 -- used & new: US$39.17 (price subject to change: see help) Asin: 1442105666 Average Customer Review: Canada | United Kingdom | Germany | France | Japan | |
Editorial Review Product Description Customer Reviews (1)
Better Than Sliced Bread |
66. The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action by Jeffrey Pfeffer, Robert I. Sutton | |
Hardcover: 314
Pages
(2000-01-15)
list price: US$35.00 -- used & new: US$14.84 (price subject to change: see help) Asin: 1578511240 Average Customer Review: Canada | United Kingdom | Germany | France | Japan | |
Editorial Review Product Description Jeffrey Pfeffer and Robert Sutton, well-known authors and teachers, identify the causes of the knowing-doing gap and explain how to close it.The message is clear-firms that turn knowledge into action avoid the "smart talk trap."Executives must use plans, analysis, meetings, and presentations to inspire deeds, not as substitutes for action.Companies that act on their knowledge also eliminate fear, abolish destructive internal competition, measure what matters, and promote leaders who understand the work people do in their firms.The authors use examples from dozens of firms that show how some overcome the knowing-doing gap, why others try but fail, and how still others avoid the gap in the first place. The Knowing-Doing Gap is sure to resonate with executives everywhere who struggle daily to make their firms both know and do what they know.It is a refreshingly candid, useful, and realistic guide for improving performance in today's business. Among the companies that Pfeffer and Sutton say do it right: GeneralElectric, the Men's Wearhouse, SAS Institute, Southwest Airlines,Toyota, and British Petroleum. The book, based on four years ofresearch, is broken into chapters with titles such as "When TalkSubstitutes for Action," "When Fear Prevents Acting on Knowledge,""When Internal Competition Turns Friends into Enemies," and "TurningKnowledge into Action." Each chapter contains tips on what to do andwhat to avoid, and provides examples of how a lethargic companyculture can be transformed. The Knowing-Doing Gap is a usefulhow-to guide for managers looking to make changes. Yet, as Pfeffer andSutton point out, it takes more than reading their book or discussingtheir recommendations. It takes action. --Dan Ring Customer Reviews (34)
An excellent book on why organisations don't do what they know they should
Great book!
Still the Best Book on Execution and Implementation
The book has a knowing-doing gap
This book Is The Best of The Best! |
67. Knowledge Management Handbook | |
Hardcover: 328
Pages
(1999-02-25)
list price: US$139.95 -- used & new: US$28.74 (price subject to change: see help) Asin: 0849302382 Average Customer Review: Canada | United Kingdom | Germany | France | Japan | |
Editorial Review Product Description Customer Reviews (3)
Worthy of a review, let alone a read.
Knowledge Management - Here, Now and Here's How Knowledge Management is about the"brainware' or "human capital" that exists in a corporation. Today a corporation must invest in their human capital throughcertification programs, training and education courses, forums andknowledge sharing sessions to maintain and keep their competitive edge. Some believe that 70 to 80% of what's learned is through informal meansversus formal methods like reading books, brochures and documents.Nonethe less, all knowledge must be captured and managed effectively andefficiently.
Outstanding review of KM and all of its related components. |
68. The Knowledge-Creating Company (Harvard Business Review Classics) by Ikujiro Nonaka | |
Paperback: 64
Pages
(2008-12-08)
list price: US$8.95 -- used & new: US$4.42 (price subject to change: see help) Asin: 1422179745 Average Customer Review: Canada | United Kingdom | Germany | France | Japan | |
Editorial Review Product Description Customer Reviews (19)
The Founding Text of the Knowledge-Creation School
Not as advertised.
This is not a book and it's free online anyway
Instructive and valuable
Not even worth one star |
69. Knowledge Management and E-Learning | |
Hardcover: 367
Pages
(2010-11-05)
list price: US$89.95 -- used & new: US$60.71 (price subject to change: see help) Asin: 1439837252 Canada | United Kingdom | Germany | France | Japan | |
Editorial Review Product Description The rapidly growing demand for online courses and supporting technology has resulted in a plethora of structural and functional changes and challenges for universities and colleges. These changes have led many distance education providers to recognize the value of understanding the fundamental concepts of both e-learning and knowledge management (KM)—including the e-learning economic model and how to change the current culture of delivery system providers. Supplying a complete examination of the synergy between KM and e-learning, Knowledge Management and E-Learning begins by considering KM practices, techniques, and methodologies in e-learning. These chapters explain how knowledge capture, retention, transfer, and sharing can help enhance the e-learning experience. Edited and written by leading authorities in the fields of knowledge management and e-learning, the book contains international case studies that illustrate the applications of KM to e-learning in businesses, government agencies, and universities in the United States, Canada, Mexico, United Kingdom, Europe, and Asia. The text is divided into four parts: This groundbreaking reference discusses the use of digital media engagement and social media to enhance the e-learning experience through the ability to share knowledge among various communities and individuals. It details key KM and social networking methodologies, trends, and technologies. The text concludes with a summary of current and emerging trends by those at the forefront of this rapidly evolving field. |
70. Tending the Wild: Native American Knowledge and the Management of California's Natural Resources by M. Kat Anderson | |
Kindle Edition: 555
Pages
(2005-06-14)
list price: US$17.56 Asin: B003TXSRIM Average Customer Review: Canada | United Kingdom | Germany | France | Japan | |
Editorial Review Product Description Customer Reviews (10)
Review: "Tending the Wild" by M. Kat Anderson
Absolutely Genius
Top 10 Environmental Book
Splendid!
Instant Classic |
71. Modern Project Management : Successfully Integrating Project Management Knowledge Areas and Processes by Norman R. Howes | |
Hardcover: 288
Pages
(2001-03-15)
list price: US$59.95 -- used & new: US$49.95 (price subject to change: see help) Asin: 0814406327 Average Customer Review: Canada | United Kingdom | Germany | France | Japan | |
Editorial Review Product Description Modern Project Management helps them do that, filling in theknowledge gaps and answering the questions of this often misunderstoodprocess. By going through project management step-by-step, the bookpresents an integrated approach that balances theory, methods,psychology, and practice, and helps even novice project managersachieve superior results. Readers will learn how to: * Plan the project to maximize productivity Also included with this book is a project management toolset calledModern Manager. Easily installed on a personal computer, this softwareis far more than just a scheduler. It features tools designed to helpproject managers plan, estimate, monitor, and control projects. Customer Reviews (12)
A Solid Effort!
Modern Project Management
Good practical stuff
Measuring Earned Value Correctly
A really modern treatment of project management |
72. Innovating at the Top: How Global CEOs Drive Innovation for Growth and Profit (think: act International Management Knowledge) | |
Hardcover: 256
Pages
(2008-12-15)
list price: US$53.00 -- used & new: US$33.58 (price subject to change: see help) Asin: 0230575730 Canada | United Kingdom | Germany | France | Japan | |
Editorial Review Product Description |
73. Managing Knowledge Security: Strategies for Protecting Your Company's Intellectual Assets by Kevin C Desouza, Kevin C. Desouza | |
Hardcover: 200
Pages
(2007-08-28)
list price: US$65.00 -- used & new: US$32.50 (price subject to change: see help) Asin: 0749449616 Average Customer Review: Canada | United Kingdom | Germany | France | Japan | |
Editorial Review Product Description Customer Reviews (3)
How to ensure that intellectual assets are secured...and remain secure
The Human-Side of Security Strategies
Smart people will read this book... |
74. The Essential Guide to Knowledge Management: E-Business and CRM Applications by Amrit Tiwana | |
Paperback: 352
Pages
(2000-12-16)
list price: US$34.99 -- used & new: US$4.24 (price subject to change: see help) Asin: 0130320005 Average Customer Review: Canada | United Kingdom | Germany | France | Japan | |
Editorial Review Product Description Customer Reviews (2)
crammed full of information
Review from an Experienced Marketing Manager w/ an MBA |
75. The Future of Knowledge: Increasing Prosperity through Value Networks by Verna Allee | |
Paperback: 232
Pages
(2002-10-11)
list price: US$46.95 -- used & new: US$24.99 (price subject to change: see help) Asin: 0750675918 Average Customer Review: Canada | United Kingdom | Germany | France | Japan | |
Editorial Review Product Description Customer Reviews (7)
A lot of build-up for few new insights
A new organizational imperative
A great piece!
Value Networks: Seeing the unseen value of intangibles The idea that there should be any enthusiasm about another book on knowledge would normally be questionable, given the number of books published on knowledge management in recent years, and the attendant hype accompanying such new challenges to business thinking.What makes Allee's contribution special is the elegant manner in which she takes a living systems approach to connect knowledge and value in a profound yet pragmatic way. The focus on value is particularly appropriate for business given that profitability, the lifeblood of any commercial enterprise, depends on the discovery and creation of value.With the new era of the "extended enterprise" model of the organisation, in that any company competes in a supply chain and wider business ecosystem of customers, suppliers, joint venture partners and other stakeholders, the value network approach is a potentially powerful one in helping to identify, investigate and, ultimately exploit key relationships within the network. Where Allee perhaps scores highest with her approach is in her treatment of intangible deliverables within value networks, and the introduction of a simple, practical set of tools to assist with the mapping of both intangible and tangible relationships.Because value networks take a living systems perspective, it deals with real people - either individuals, small groups or teams, business units, organisations, industry groups, communities or nation states - dealing with value exchanges flowing between participants in the network, linked by arrows showing the transactions and deliverables of value exchanges. The power of value networks lies in its simplicity and practicality.As well as providing a structured framework for dealing with intangibles, it also raises interesting questions and challenges assumptions about the real nature of networks in action and the value being created (or destroyed) within these networks. If business leaders aspire to understand the deeper dynamics of value creation in their extended enterprise networks, The Future of Knowledge will provide them with the philosophy, the roadmap and the tools to guide them.
A refreshing new look at established concepts Overall, the book offers a fresh, thought-provoking look at what have become already become well-worn concepts in the knowledge management field. Allee has synthesized a diverse array of ideas and concepts and theories from multiple disciplines to this work. Part I tends to be a little abstract and theoretical and some of the ideas here about the new knowledge economy and intangible assets will not be new to anyone familiar with knowledge management. However, it does provide a useful context for subsequent chapters. At the end of chapter 5, the checklist of 'where we are now in the learning journey or knowledge continuum' is a useful summary of current thinking. Allee takes an organic view of knowledge networks and communities, such that rather than trying to create them in organizations, it is better to simply find those that already exist and make them visible to themselves and the rest of the organization. |
76. A Leader's Guide to Knowledge Management Drawing on the Past to Enhance Future Performance (Strategic Management Collection) by John Girard | |
Paperback: 141
Pages
(2009-06-20)
list price: US$25.00 -- used & new: US$21.00 (price subject to change: see help) Asin: 1606490184 Canada | United Kingdom | Germany | France | Japan | |
Editorial Review Product Description |
77. Enterprise Knowledge Management: The Data Quality Approach (The Morgan Kaufmann Series in Data Management Systems) by David Loshin | |
Paperback: 493
Pages
(2001-01-31)
list price: US$78.95 -- used & new: US$45.87 (price subject to change: see help) Asin: 0124558402 Average Customer Review: Canada | United Kingdom | Germany | France | Japan | |
Editorial Review Product Description Customer Reviews (8)
Misleading
Excellent practise book in data quality
David Loshin's book and quality improvement of New Zealand National Health Information
Its all in the Details This book is packed with lists of cases to consider for each step of the methodology.Each case is nicely documented.Actually, much of the book is taken filled with the documentation for each case, which may cause a person to lose sight of the methodology that is being presented. I am person who prefers to learn concepts.I am not as interested in memorizing details.Hence, I would read this book, skipping most of the documentation in the lists, instead focusing on understanding the methodology.Thereafter, I would use this book as a reference when needing information on a particular step of the methodology.
Data Quality in the Real World When I received my copy of "Enterprise Knowledge Management," I found two important things: David Loshin has put together an excellent field guide to all aspects of data quality.It is very easy to understand, and contains practical, effective suggestions.Most importantly, it is a true "soup to nuts" guide to data quality.There is very little that you might need to improve your company's "knowledge quotient" that you will not find here. I have heartily recommended this book to a number of people when asked about data warehousing and data quality.You'll not find a better handbook anywhere. ... Read more |
78. Encyclopedia of Knowledge Management | |
Hardcover: 902
Pages
(2005-09-23)
list price: US$275.00 -- used & new: US$220.00 (price subject to change: see help) Asin: 1591405734 Canada | United Kingdom | Germany | France | Japan | |
Editorial Review Product Description |
79. Introduction to Knowledge Management: KM in Business by Todd R. Groff, Thomas P. Jones | |
Paperback: 183
Pages
(2003-07-31)
list price: US$44.95 -- used & new: US$32.82 (price subject to change: see help) Asin: 0750677287 Average Customer Review: Canada | United Kingdom | Germany | France | Japan | |
Editorial Review Product Description Customer Reviews (7)
Not really worth the time or money
Not a very good textbook
Too basic
Excellent Book! It is easy to see that the authors, Groff and Jones, are experienced management professionals.They adeptly and expertly framed the content in an enjoyable and easy to understand manner that is directly applicable in multiple business scenarios.In fact, I utilized several of concepts from the text in developing our annual business plan.Through these initiatives, we expect to improve efficiency and overall productivity resulting in increased profitability for the business unit. Without a doubt, this text is a tool that will assist my organization in maximizing results in today's quickly changing business environment.
understandable and valuable |
80. Semantic Knowledge Management: Integrating Ontology Management, Knowledge Discovery, and Human Language Technologies | |
Kindle Edition: 252
Pages
(2008-12-01)
list price: US$99.00 Asin: B002C4KVXS Canada | United Kingdom | Germany | France | Japan | |
Editorial Review Product Description Despite its explosive growth over the last decade, the Web remains essentially a tool to allow humans to access information. Semantic Web technologies like RDF, OWL and other W3C standards aim to extend the Web’s capability through increased availability of machine-processable information. Davies, Grobelnik and Mladenic have grouped contributions from renowned researchers into four parts: technology; integration aspects of knowledge management; knowledge discovery and human language technologies; and case studies. Together, they offer a concise vision of semantic knowledge management, ranging from knowledge acquisition to ontology management to knowledge integration, and their applications in domains such as telecommunications, social networks and legal information processing. This book is an excellent combination of fundamental research, tools and applications in Semantic Web technologies. It serves the fundamental interests of researchers and developers in this field in both academia and industry who need to track Web technology developments and to understand their business implications. |
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