Product Description
This book provides the fundamentals of signal processing, signaling control, can call processing technologies that are used in telecommunication systems. Covered are analog and digital signal processing, signal modulation, and channel coding. Copper wire, radio, optical transmission systems are explained along with the circuit and packet switching technologies that are used connect them. E&M line trunk signaling and SS7 control systems and communication protocols including IP, TCP, UDP are described. The operation of ATM, Frame Relay, X.25, Internet, and network technologies are included along with PSTN, PBX, CTI, VoIP, mobile telephone, and satellite systems that use them. ... Read more

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"Ethereal and haunting, life in the Dreamlands is distorted and slightly unreal. Unearthly beauty thrives, as does cosmic terror. All the world is a dream." ... Read more

Product Description
This text looks at how call centre agents can match the improvements in technology. It looks at how talk covering technical information and training, software and hardware, and new systems overshadows the people who make and take the calls. ... Read more

Customer Reviews (3)

Best for call center managers
For understanding a call center we have to assume thatr we are dealing with people... it is a people business and not a technical issue as many authors point out. This book is very practical in the sense that it concentrates on human beings and how can we get the best of them, it explains many issues ta}hat are many times overlooked by CEO and managers of Call centers. Very good approach for the call center business. If you are in charge of a call center, you should read this book...

: Wake Up Your Call Center : How to Be a Better Call Center
An Excellent book.Every call centre agent should read this.Forget that.Everyone who frequently deals with customers on the telephone should read this book.

sdfds
sdfds ... Read more

Product Description
Fodor's Europe POCAll the essentials for a perfect day in port

Up-to-date coverage of the most popular ports in the world's top cruising regions, with restaurants, key sights,entertainment, and shops, all easily reached from the pier.
Helpful cruise primer packed with tips and important contact information.
Written and updated by the country's top cruise experts.
Detailed maps.
Compact enough for a purse or pocket. ... Read more

Customer Reviews (1)

Too many cities, too little information...
The descriptions of the ports were extremely limited due to the number of ports covered in this book.Since most people who cruise Europe tend to cruise one region, it would make more sense to have more detailed booksdevoted to specific regions.I bought this same type of book for anAlaskan cruise last year, and it was great, but there are fewer ports inAlaska.It does have some good information, but overall, I wasdisappointed. ... Read more

Product Description
Same cover as 1st edition. Contents: What's In This Box booklet; Investigator's Book; Keeper's Book; Sourcebook For The 1920s; World Map; Character Silhouettes. ... Read more

Customer Reviews (1)

A Rare and Precious Jewel
Okay, let me start by saying the only way you'll find a copy of this is as a (probably) beat-up, definitely second-hand copy (almost certainly) missing components. It dates from the 1980s and there was a later and much more widely available hardback book edition that pretty much killed the need and/or demand for the boxed set. I didn't even know this boxed version existed for most of my Call of Cthulhu playing life.

What is in the box is a player handbook, a keeper rulebook, a sourcebook for the 1920s, a map of the world (mine is blue), character sheets, a card sheet with silhouettes of monsters and people on so you can make "flats" to take the place of miniatures and dice.

The Player handbook is new from second edition, and is included to allow players to have a rulebook without giving away the farm as it were. Since I have always discouraged players from having rulebooks at my games (in order to promote immersion in the story we are creating) my views on the need for such things can be summed up as "for character generation only".

The rulebook is an updated version of Edition 2, and features the same artwork on the cover. The sourcebook for the 20's is, as far as I can tell, identical with the one that came in 2nd edition. All books come with paper covers as opposed to the more sturdy card covers of Edition 1 and Edition 2.

3rd edition Call of Cthulhu represents a very playable version of the game, and I've recommended people try it over the latest one many times. The rules are so clear and simple, and so well organized for the most part, that the game can be learned by a budding GM in a ridiculously short time. I learned to run First Edition in approximately 15 minutes, driven on by an eager would-be player, and as I've said, Third Edition is substantially the same beast.

There are three included scenarios, one of which I still run on occasion as an intro to the game. Talk about standing the test of time.

I also have a soft spot in my heart for the Chaosium boxed products, which engendered a huge feeling of "kid at Christmas" every time I opened a new one and began exploring the contents. I just don't get anything like the rush from a book, no matter how well produced it is.

You'll be lucky to find a halfway decent version of this boxed set, and should only try if you are a collector owing to the price such things command. The hardback book version, produced by Games Workshop in its day, is exactly the same thing minus map, flats, dice and box but PLUS the Cthulhu Companion and *that* you can find at an affordable price just by looking. ... Read more

Product Description
This digital document is an article from High Tech Ceramics News, published by Business Communications Company, Inc. on February 1, 2000. The length of the article is 391 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Clinton Calls for More R&D Funds.
Publication: High Tech Ceramics News (Newsletter)
Date: February 1, 2000
Publisher: Business Communications Company, Inc.
Volume: 11Issue: 11Page: NA

Distributed by Thomson Gale ... Read more

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Soapstone failed to find a buyer for its PNC product and R&D team, and will call it a day. With no market traction, the event will have little impact beyond its own employees and investors, who will receive dividends from the liquidated assets. ... Read more

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This up-to-date and informative CD-ROM provides a unique collection of documents about the career and Congressional work of former Senator (and later Ambassador) Carol Moseley-Braun, who is seeking the Democratic nomination for President in 2004. Material includes speeches, policy statements, and news releases.

Comprehensive sets of roll call votes in the U.S. Senate from the 103rd to the 105th Congress are included, providing a record of the vote of the candidate on critical issues. These roll call vote tallies are the official records as compiled by the Senate Bill Clerk under the direction of the Secretary of the Senate, as recorded on the U.S. Senate database.

In all, the disc has over 17,000 pages reproduced using Adobe Acrobat PDF software - allowing direct viewing on Windows and Apple Macintosh systems. Reader software is included on the CD.

Our CD-ROMs are designed to provide a convenient user-friendly reference work, utilizing the benefits of the Acrobat format to uniformly present thousands of pages that can be rapidly reviewed or printed without untold hours of tedious searching and downloading. Vast archives of important public domain government information that might otherwise remain inaccessible are available for instant review no matter where you are. This book-on-a-disc makes a great reference work and educational tool for anyone interested in the 2004 Presidential election. ... Read more

Product Description
This digital document is an article from National Defense, published by National Defense Industrial Association on April 1, 2002. The length of the article is 2799 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Terror war calls for higher R&D spending.(President Bush wants to double the military budget for 2003)
Author: Harold Kennedy
Publication: National Defense (Magazine/Journal)
Date: April 1, 2002
Publisher: National Defense Industrial Association
Volume: 86Issue: 581Page: 18(3)

Distributed by Thomson Gale ... Read more

Product Description
This digital document is an article from Household & Personal Products Industry, published by Rodman Publications, Inc. on March 1, 2004. The length of the article is 3811 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: What's new in cosmetic R&D: high performance products call for innovative formulating techniques and novel materials too.
Author: Vispi Kanga
Publication: Household & Personal Products Industry (Magazine/Journal)
Date: March 1, 2004
Publisher: Rodman Publications, Inc.
Volume: 41Issue: 3Page: 57(6)

Distributed by Thomson Gale ... Read more